Jeremy has as he said a "workaround" that could allow the .dwg files to revision on the cloud by telling AutoCAD to avoid the file rename and copy that happens when a file is saved. The issue I have is this solution has to be done on each workstation and if one is missed you potentially could lose your redundancy of data. I've tried to contact Don David for quite a while to no avail.
Fatal flaw with Jeremy's workaround is if anything happens to the file you no longer have a backup to go to.
We just had two users working on the same file without knowing. Last one to save wins. AWESOME product!! Right!!
Egnyte is supposed to be a useful product and I cannot even reorganize my file structure due to every one now being on the PLC.
One of the things that we discovered during the testing of the "workaround" we shared is that the Egnyte File Cloud maintains mutiple versions of the DWG file while the user is working on the drawing and as they save. See the attached screen capture. So despite autobackup being turned off in AutoCAD, we are still getting snapshots with the Egnyte File Cloud. I suppose this could be affected by how often files are being synched using PLC. We are using "Real-Time" sync with our ELC and OLC appliances. Since we have implemented the change, we have had to restore files using these previous versions. The process to restore files is relatively straightforward. Download the last version of the file from the Egnyte File Cloud to a local PC desktop and then copy it back to ELC, OLC or PLC. Egnyte picks that up as a file change and that file then becomes the "active" copy.
We too were concerned about the same issue that John mentioned in his post when we were reviewing the product. We assign drawing projects to individuals and manage this process very tightly. That is not to say that we would not experience the same issue or that this is practical for other companies to manage their projects this way. It would be nice if Egnyte could handle or signal Open or Locked files to minimize this from happening.
Going into this product and doing some initial testing we found that any of the file locks that are generated by AutoCAD and populated to a Personal or Office Cloud does not notify the user that the drawing is in use. As Jeremy has noted each user needs to be very cognizant of who in the group is working on a project. For us a simple email is sent out to the team to let them know what drawings are being accessed. To clarify, if a team is accessing these files directly from the NAS drive as they should the file lock system does continue to work. Now as I see it we currently have two options.
I believe there has been talk about Egnyte coming up with a file lock system for lack of a better word plain file but as we have noticed AutoCAD is not a plain file and I feel we will not see the benefits of a file lock system for quite some time. Not to start a debate but what’s going to happen when we all switch to Revit.
Today is October 18th, 2012 and we are currently using Office Local Cloud version 7.4.2 (59244) on our Netgear ReadyNAS Pro4. Within my AutoCAD 2012 settings I have “Automatic save” checked and set to 15 minutes, “Create backup copy with each save” is also checked. Real-time synchronization is selected within Office Local Cloud. I know Don David from Egnyte has been following this thread so I would like to share the results of my latest test.
Now if someone would like to test the following theory it would be greatly appreciated. This test involves multiple NAS drives in various locations connected using the Office Local Cloud. If you are working at location “A” and you are working on a file on the NAS drive you should be at event 6 with the .DWG file missing from the cloud. At location “B” after a synchronization this working file in theory should also disappear from the NAS drive. If you were to crash out of AutoCAD at location “A” you would be able to leave the .DWG and .BAK files unchanged and leave the lock files behind. The user at location “A” would still see their working file on the NAS drive but would effectively have deleted the file on the rest of the associated NAS drives.
Don if you have any questions you do have my contact information and feel free to contact me.
Thanks to Bruce for the thorough work.....I hope that someone from Egnyte can use it to offer a solution. I can't afford to do work arounds to make up for a fatal flaw in my server.
And thanks to all....I had just started to deploy this across several offices, and this has potentially saved me a lot of pain.
Egnyte, please adivse if this is something that you can fix immediately....
An update for everyone who is following this thread:
We have a pending update to ELC and OLC that we believe will address this DWG issue. We are still testing but expect to release it in the coming weeks.
We acknowledge that this error is still a problem for those using PLC. We are working on a fix for it.
Thank you for your patience and business.
I am fairly new new to egnyte and have this same issue occurring on my server that is running PLC. Has there been any update or fix to prevent the ATMP files from being created?
We are aware of this issue with PLC, and are planning an upcoming release to fix it. We appreciate your patience and thank you for choosing Egnyte.
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