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AutoCAD - DWG files are lost when saving

David Keel
Resident

Re: AutoCAD - DWG files are lost when saving

Trey (Or anyone from Egnyte), Has there been any resolution to this issue? I am still losing AutoCAD files.

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Jack Timmins
Resident

Re: AutoCAD - DWG files are lost when saving

Is the consensus to turn off the sync process while working on AutoCAD files?

We have installed the latest version but still have files disappearing!!

 We are finding this issue very frustrating!!

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Retired Employee Trey Howard1
Retired Employee

Re: AutoCAD - DWG files are lost when saving

Which release of PLC are you guys running? Apologies again for your continued frustration,

Trey

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Jack Timmins
Resident

Re: AutoCAD - DWG files are lost when saving

Trey, we are currently running Personal Local Cloud Version: 7.6.203 (68347)

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Retired Employee Trey Howard1
Retired Employee

Re: AutoCAD - DWG files are lost when saving

Hi guys,

We have a fix for this in PLC 7.7, which is planned for next month. Thanks very much for your patience in the meantime. We appreciate your business and realize  you have other options.

  • Trey
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MSP Admin
Resident

Re: AutoCAD - DWG files are lost when saving

Does anyone know if this also happens with mapped drive or the nas solution?

Or is it only PLC?

 

We have lost a good portion of flash files, and it looks to be the same issue as with autocad autosaving issue. Also a lot of files has been renamed.

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Community Manager Don David
Community Manager

Re: AutoCAD - DWG files are lost when saving

There is also an open case with AutoCAD files when used over Map Drive. For more information, please go to https://helpdesk.egnyte.com/entries/159291.

We should have a fix on PLC starting with version 7.7.

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John Lagasse
Resident

Re: AutoCAD - DWG files are lost when saving

Did Egnyte make any changes as now I am losing my .dwg files and no ATMP files are being created?  I have 5 engineers and 4 have had the same issues.

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Retired Employee Trey Howard1
Retired Employee

Re: AutoCAD - DWG files are lost when saving

Hey John,

We've got a fix for this in PLC 7.7 which is coming very soon. If you are using ELC or OLC, you shouldn't be seeing this issue anymore. If you are, let me know and I'll open a ticket.

Thanks for your patience through all this.

Trey

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Brian Stuhr
Resident

Re: AutoCAD - DWG files are lost when saving

Is there an anticipated release date for PLC 7.7? Our office is experiencing this same issue with our CAD files...

Thanks!

Brian

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