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Can one email address be used to create multiple accounts(domains)

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RZoolander
Vigilante

Can one email address be used to create multiple accounts(domains)

I tried to create a new domain with my normal email account. I couldn't do that. When I used another email account that did work.

 

Thanks,

RZ

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2 Replies
Retired Employee JulieMullins
Retired Employee

Re: Can one email address be used to create multiple accounts(domains)

Hi @RZoolander, what you're asking about (Multi Entity Management or MEM) is possible on enterprise plans. Support will be the ones who ultimately connect the domains once created.

If you have the enterprise plan and are still unable to create the domain, it may be something you'll need to email support@egnyte.com to help with so they can ensure everything is working properly on the backend.

Sorry you're experiencing challenges with this, but hopefully we can get it worked out soon for you.  

Best,
- Julie

PS. Help others find answers by selecting "Accept as Solution" if a post answers your question.
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Retired Employee JulieMullins
Retired Employee

Re: Can one email address be used to create multiple accounts(domains)

Hi @RZoolander, I just wanted to check in to ensure you got this worked out and didn't have any further questions.

Best,
- Julie

PS. Help others find answers by selecting "Accept as Solution" if a post answers your question.
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