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FTP Setup for Neat Connect Scanner

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Resident

FTP Setup for Neat Connect Scanner

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Has anyone configured the Neat Connect to correctly upload scans into the Egnyte server? I have used the FTP protocol before but it does not appear to work through the Neat scanner configuration.

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Retired Employee
Retired Employee

Re: FTP Setup for Neat Connect Scanner

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Hi Craig,

I see that you already contacted customer support. Someone will be in touch shortly to help you go through this.

Thanks!

Regards,
Shyam

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4 Replies
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Retired Employee
Retired Employee

Re: FTP Setup for Neat Connect Scanner

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Hi Craig,

I see that you already contacted customer support. Someone will be in touch shortly to help you go through this.

Thanks!

Regards,
Shyam

View solution in original post

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Re: FTP Setup for Neat Connect Scanner

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I also need help with this issue.

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Retired Employee
Retired Employee

Re: FTP Setup for Neat Connect Scanner

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Hi,

Unfortunately, it seems that connecting to Neat Scanner is not possible because their configuration does not allow for a specific directory input (e.g. Shared/Marketing) and Egnyte does not allow uploads directly into root folders (e.g. /Shared or /Private).

How are you trying to use Neat Scanner? We may be able to recommend an alternate solution.

Thanks,
Shyam

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Re: FTP Setup for Neat Connect Scanner

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I want to scan directly to a folder and use the neat scanner wifi. What alternative are you suggesting?

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