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File Size Limitations

Marc Kravitz
Steward

File Size Limitations

So I have a client that has just a couple video files that are tipping the scale of the max file size. With 4K and 8K video, I fear this is going to start to become a more common occurence. How has everyone else been handling it?

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Retired Employee Sagar
Retired Employee

Re: File Size Limitations

Hello @Marc Kravitz,

Thank you for reaching out to the community. 

The file limits differ between trial and subscribed domains. Also different subscription plans are subject to different file size limits. I believe you think that the size of indivdual files flowing into your domain is going to increase and beat the existing max file size as per your subscription. We suggest you contact your Account Manager to discuss your options. If you do not know your Account Manager, please write to support@egnyte.com and they will route your request to your AM. 

Alternately, you can also look to split the files and then upload them to your Egnyte domain. 

Thanks.

PS. Help others find answers by selecting "Accept as Solution" if a post answers your question."
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