cancel
Showing results for 
Search instead for 
Did you mean: 

Gmail Integration

IB Builders
Vigilante

Gmail Integration

Every time I try to use this integration I get the message that the developer is inactive. This is a really helpful integration when it works. I have had to contact Egnyte twice in less than two months from trouble with this integration. I am attaching a screenshot of the message that I get when I try to use it.

Labels (2)
Tags (1)
0 Kudos
4 Replies
Employee Rahul
Employee

Re: Gmail Integration

Hi @IB Builders,

The "Developer Inactive" error indicates that your oauth token is invalid. Below are the steps to follow:

Please login to gmail.
Click on Egnyte-Addon icon.
Logout and login again.

Let me know if you have any questions.

 

0 Kudos
Highlighted
Employee Rahul
Employee

Re: Gmail Integration

@IB Builders 

Did you perform the steps suggested by me and let me know if the issue still persists?

0 Kudos
IB Builders
Vigilante

Re: Gmail Integration

Problem is now fixed but we now have a different problem. We can not get it to upload a 90-page file and when we split it in half it still will not upload so we split into thirds and still it did not upload so we had to split it into sixths and it still takes 15 to 20 mins to upload a 15-page file.

0 Kudos
Moderator Nars_Support
Moderator

Re: Gmail Integration

@IB Builders Would you be able to provide the file sizes, in which the Egnyte for Gmail application failed to upload? 

0 Kudos