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How do I know for sure that a requested move from my ftp folder to another

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Resident

How do I know for sure that a requested move from my ftp folder to another

I requested my uploaded videos to be moved from my ftp folder to another folder on the company server.  It told me that it would notify me once the move was complete.  How long should this take and is there a way to check the progress of the move and that the move is indeed in process?

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Community Manager
Community Manager

Re: How do I know for sure that a requested move from my ftp folder to another

Hi Becky, 

If you feel that the move has taken longer than usual, please submit a support request at https://helpdesk.egnyte.com and we will check the progress for you. Please include the FTP folder location and destination. 

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