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Increase the file size limit for Server Sync

Scott Page1
Resident

Increase the file size limit for Server Sync

Egnyte,

Now that the sync speed had increased dramatically with OLC 8 we would like to be able to sync up to our maximum file size of 10GB. 

Currently it only will syncs up to 5GB.

Scott

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4 Replies
Scott Page1
Resident

Re: Increase the file size limit for Server Sync

Hello Trey,

Is there any plan to increase the file size limit between the OLC and CFS above the current 5GB limit?

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Retired Employee Trey Howard1
Retired Employee

Re: Increase the file size limit for Server Sync

Hey Scott,

I think you're probably using an older version of OLC; you should be able to sync files up to 10 GB. Please refer to this helpdesk article for instructions...

https://helpdesk.egnyte.com/entries/204967-Office-Local-Cloud-Installation-and-Requirements-Guides

Let me know if there's anything else I can do to help.

Trey

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Scott Page1
Resident

Re: Increase the file size limit for Server Sync

Hello Trey,

The article you referred too states "In addition, you can sync files up to 5GB in size".  Has there been a further update?  We are running the most recent version of OLC.

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Retired Employee Trey Howard1
Retired Employee

Re: Increase the file size limit for Server Sync

Sorry for the confusion, Scott. That should have read "10 GB." It's been updated now.

I'm not sure why you are still running into the 5 GB limit; I checked your plan limit and you should be able to upload files larger than that. I will raise a ticket for you with support.

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