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Is it possible to connect via FTP using a custom domain?

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Is it possible to connect via FTP using a custom domain?

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Within our account, we have already setup our custom domain, and normal portal access works just fine. Is it also possible to setup FTPS access using our custom domain?

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Retired Employee
Retired Employee

Re: Is it possible to connect via FTP using a custom domain?

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Hi Michael,

You should be able to set up an FTPS connection to your Egnyte account using your regular domain name. I don't think you'll be able to use the custom access URL you have set up, though.

You can find instructions on connecting to various FTP clients here: https://helpdesk.egnyte.com/hc/en-us/articles/201637804-FTP-File-Upload-Overview. You can also contact customer support if you need any help setting up FTP. Hope this helps.

Regards,
Shyam

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Retired Employee
Retired Employee

Re: Is it possible to connect via FTP using a custom domain?

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Hi Michael,

You should be able to set up an FTPS connection to your Egnyte account using your regular domain name. I don't think you'll be able to use the custom access URL you have set up, though.

You can find instructions on connecting to various FTP clients here: https://helpdesk.egnyte.com/hc/en-us/articles/201637804-FTP-File-Upload-Overview. You can also contact customer support if you need any help setting up FTP. Hope this helps.

Regards,
Shyam

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