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Is there a way to restore files or folders once the trash is purged?

Mark Zelaya
Vigilante

Is there a way to restore files or folders once the trash is purged?

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I know there is a way to change the retention policy but if the trash is purged, is there a way to restore a file myself or through Egnyte support?

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Re: Is there a way to restore files or folders once the trash is purged?

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Hi Mark,

Unfortunately, there is no way to restore files or folders once the trash is emptied. At Egnyte, we ensure that the sensitive data stored on customers' accounts is completely removed from the file servers when the trash is emptied. To learn more about deleting and restoring files, please look at this article on the HelpDesk: https://helpdesk.egnyte.com/hc/en-us/articles/201637194-Deleting-and-Restoring-Files

Thanks.
Cara de Freitas Bart

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Re: Is there a way to restore files or folders once the trash is purged?

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Hi Mark,

Unfortunately, there is no way to restore files or folders once the trash is emptied. At Egnyte, we ensure that the sensitive data stored on customers' accounts is completely removed from the file servers when the trash is emptied. To learn more about deleting and restoring files, please look at this article on the HelpDesk: https://helpdesk.egnyte.com/hc/en-us/articles/201637194-Deleting-and-Restoring-Files

Thanks.
Cara de Freitas Bart

View solution in original post

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