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Issues with Storage Sync Installation on Netgear ReadyNAS

Eric Medina1
Vigilante

Issues with Storage Sync Installation on Netgear ReadyNAS

I've been getting errors whenever trying to upload the storage sync app on a Netgear ReadyNAS firmware version 6.10.1 (storage sync version 11.3.8). What steps can I follow to try manually installing the app via putty? I've enabled SSH and uploaded the .deb file to the documents folder on the NAS, but I don't know what to do after navigating to the folder.

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Employee Ed Tseng1
Employee

Re: Issues with Storage Sync Installation on Netgear ReadyNAS

Eric,

Your best bet is to contact our support team and they'll be able to help assist you with installing the Storage Sync application on the ReadyNAS device.

You can either email them directly, or if you prefer create a case online.  

-Ed

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Eric Medina1
Vigilante

Re: Issues with Storage Sync Installation on Netgear ReadyNAS

That has worked in the past, but I would like to avoid relying on the support team for a fourth time.  I would like to either address the issue with the method I am using for the install (click upload, browse to the .deb file, upload it) or I would like to learn a more reliable method of installing the application.

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