Hi @RayH1, I'm so sorry you're having this issue. I know that is extremely frustrating. I have some clarifying questions so we can identify the issue.
Are you using Microsoft Excel, by chance?
If using Excel, are you using the O365 online version or desktop version installed to your computer?
When accessing the file, do you download the file and save it back to Egnyte, use the O365 integration for auto-save (that's what it sounds like you're using) or use WebEdit from Egnyte to make changes?
Thanks for reaching out. Let me know and based on your response, we'll try to get this solved for you.
Best, - Julie PS. Help others find answers by selecting "Accept as Solution" if a post answers your question.