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Reinstall Desktop Sync, Insufficient Space Error

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Resident

Reinstall Desktop Sync, Insufficient Space Error

 I uninstalled Desktop Sync in an effort to fix the syncing problem I was having on my local machine. I reinstalled the app, chose the default location for the files and ended up with an insufficient space error when the Desktop Sync app tried to sync. Is there a way I can just "re-link" my new Desktop Sync app to the exisiting folder on my machine and not re-sync ALL of the files to my harddrive?

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Retired Employee
Retired Employee

Re: Reinstall Desktop Sync, Insufficient Space Error

Hi @Brianne,

Thank you for writing to the community. 

Did you get a chance to look at one of our KB article about the issue you are facing ? If not, then here it is https://helpdesk.egnyte.com/hc/en-us/articles/360006877631-Insufficient-disk-space-Desktop-Sync

You will find a way to resolve this issue. Additionally if the steps do not solve your issue, there are other steps to connect with our support team with the required information.

Thanks.

PS. Help others find answers by selecting "Accept as Solution" if a post answers your question."
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