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Slow download with files larger than 150MB

Slow download with files larger than 150MB

We are consistently experiencing slow download times with file larger than 150MB. i tried from different ISP's and computers and download speeds are are cut almost in half when files are 200Mb +.

Is there a reason for this. Is this to be expected (throttling)?

regards,

Martin

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4 Replies
Community Manager Don David
Community Manager

Re: Slow download with files larger than 150MB

I see that you have a Support ticket open and we will assist in finding out the root cause.

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PGagne
Resident

Re: Slow download with files larger than 150MB

Wow, this was created a while ago and has not update.  

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Mario Ladani
Vigilante

Re: Slow download with files larger than 150MB

I have the same issue and the engineers are working on that since almost two weeks. It is very frustrating....

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Retired Employee Sagar
Retired Employee

Re: Slow download with files larger than 150MB

Hello @PGagne@Mario Ladani,

Sorry to hear you have had a tough time downloading the files from Egnyte. 

There are multiple factors that decide the speed at which the files will be downloaded and how long will it take for the files to be downloaded. I suggest you go via the support team to get assistance. They should be able to gather the right information and also engage the necessary resources to get this sorted for you.

Thanks.

PS. Help others find answers by selecting "Accept as Solution" if a post answers your question."
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