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Unable to create alias on Mac for Webdav

Evantage Techno
Vigilante

Re: Unable to create alias on Mac for Webdav

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Hi Sagar,

May I request for an update?

Thank you.

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Retired Employee Sagar
Retired Employee

Re: Unable to create alias on Mac for Webdav

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Hello Kathleen,

I hate to say this, but I have not heard about the progress on this issue yet. I did followup on the escalation ticket today and will write back as soon as I get any update on it.

Thanks.

PS. Help others find answers by selecting "Accept as Solution" if a post answers your question."
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Evantage Techno
Vigilante

Re: Unable to create alias on Mac for Webdav

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Hi Sagar,

Is Egnyte still working to give us a resolution on the issue?

It has been long and we have not received anything from them.

Please update me immediately once you receive an update from them. Thank you

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Retired Employee Sagar
Retired Employee

Re: Unable to create alias on Mac for Webdav

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Hello Kathleen,

We already have a support case open to track this. The support case will be updated as soon as the engineering posts an update on the escalation ticket. 

Thanks.

PS. Help others find answers by selecting "Accept as Solution" if a post answers your question."
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Evantage Techno
Vigilante

Re: Unable to create alias on Mac for Webdav

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Hi Sagar,

Can they give us an estimated time on this? It has been so long already. Or anything like, they are still working on it or whatever the status is.

 

 

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Retired Employee Sagar
Retired Employee

Re: Unable to create alias on Mac for Webdav

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Hello Kathleen,

I have responded to the support ticket you had raised for this issue. 

The issue with creating alias on MAC has been resolved in this version. I would recommend you to first upgrade the app on your MAC machine and test this. I have personally tested this on the latest MAC OS and it worked absolutely fine. 

You can download the installer for the Desktop App on MAC from the link below: - 

https://egnyte-cdn.egnyte.com/egnytedrive/mac/en-us/3.0.0/EgnyteConnect_3.0.0_201186.pkg

Thanks.

PS. Help others find answers by selecting "Accept as Solution" if a post answers your question."
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Evantage Techno
Vigilante

Re: Unable to create alias on Mac for Webdav

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Hi Sagar,

Thank you for your assistance.

A colleague of mine was able to do it on our user's MAC. I believe it went through. The Egnyte desktop application might have updated itself automatically.

You can close this case.

Have a good day.

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