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Webedit not opening applications. Says it might not be installed when it is

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Yvon Theoret
Vigilante

Webedit not opening applications. Says it might not be installed when it is

Hello,

Lately I have been unable to use Webedit to open documents to modify them. I t was working recently and I have the latest version of webedit installed. 2.2.6. I have tried several times to uninstall it and reintall this and I can confirm it is currently installed but when I try to open a document it says it is not installed and cannot open the document. 

I have tried several online solutions and none have worked (editing hosts file, using an older version etc...) and I do not know what else to do. 

Please help as I am not the only user with this problem in my work environment and we need webedit to perform our work

Thank you 

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Employee Tri Hoang
Employee

Re: Webedit not opening applications. Says it might not be installed when it is

Hi @Yvon Theoret ,

The issue might be related to SSL certificate error in your environment. WebEdit will also not work with proxy. Please check the Troubleshooting section in this article and contact Egnyte Support for further help.

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