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Standard User


Standard User

I have a user that is trying to upload files. She is a standard user. However, when she tries to log in it states that she doesn't have any access to files. Do I need to upgrade her status?

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Retired Employee JulieMullins
Retired Employee

Re: Standard User

Hi @tulsarotary, thanks for the question. Standard users have limited access. Admins can specify which folder or folders the standard user has access to. If the standard user is given full access to folder A, then they will be able to upload, download, and browse files in that folder. 

In your instance, first check to see if this standard user has permission to view content in that folder. 

I also wanted to point you to our Helpdesk article on Standard Users, and another one on Folder Permissions, just in case you haven't seen those.

As always, let the community know if you need more info.

- Julie

PS. Help others find answers by selecting "Accept as Solution" if a post answers your question.
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