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"The device is not ready" Location is not available

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Resident

"The device is not ready" Location is not available

We've been getting Error: 

Location is not available 

"the device is not ready" 

 

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Retired Employee
Retired Employee

Re: "The device is not ready" Location is not available

Hi @Jacklyn  

We'll need a few more details on the issue in order to better assist you with this matter. If possible, please contact our Support team at support@egnyte.com with the following information:

1. Affected Egnyte Product (e.g. Desktop App, Desktop Sync, Storage Sync, Mobile App, etc)

2. Operating System (Windows, macOS, iOS, Android, or other)

3. Egnyte Domain (e.g. company.egnyte.com) 

4. Full description of the error/issue

Thank you,
Nars

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