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A super user and normal Admin User

A super user and normal Admin User

Hi

I would like to add a second and third Admin to the account and I know it can be done and it’s great… but I have 1 problem could you limit access to second and third admin’s as they can see everything, like account information on monthy bills, and other peoples file’s that don't belong to a certern part of the company.

what I would like is that we can, have a tick box or a set of directives that the admin can see, call it a choice, and be able to remove 2nd and 3rd admins from peticular folders as at the moment you can’t do this, call it an in-between power user and full admin or better still main admin to becaome a super user.

The reason I ask this is because I have 2 IT guys that need admin rights but not admin to the hole thing, they just need to be able to add user permissions and the like when I’m not around

31 Comments
Retired Employee Trey Howard1
Retired Employee

Neil,

I don't have any updates on when this feature will become available, but will post back here as soon as I have something new to report.

Thanks for your patience and for working with Egnyte,

Trey

Robert Ellis
Resident

I just received an email from Egnyte yesterday writing that they are updating an existing setting - the 'owner' privilege setting to allow users to modify permissions for folder they are the 'owner' of.  See the text below for the email:

 

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<![endif]-->We are writing to inform you of a much requested feature of the Egnyte service that offers additional functionality but might require a change to your existing permissioning.

We have recently introduced the Full folder permission level whereby you can give your users the ability to delete items from a folder without letting them edit permissions for the folder. Previously this was only possible by using the "Power Users can view Users & Groups" domain level setting in conjunction with the Owner permission.

In an upcoming release scheduled for May 3, we will be changing the domain level setting "Power Users can view Users & Groups" so that it no longer influences the ability of a Power User to edit folder permissions. Currently, if this setting is disabled then Power Users cannot edit folder permissions even if they have Owner privilege for a folder. After the upcoming release, Power Users who have Owner privilege for a folder will be able to edit the permissions for that folder regardless of the "Power Users can view Users & Groups" setting.

If you wish to continue to disallow your Power Users from editing folder permissions you will need to reduce their permissions down to the Full level on any folder where they have Owner level. You can use the User Permission Report to help you find which permissions you need to change.

Note that if you do not make any changes, after the upcoming release your Power Users will be able to edit permissions on any folder to which they have Owner privileges. In particular this will mean that Power Users will be able to see a list of all users in your domain if they edit folder permissions from our "Classic View".

If you have any questions about this change please  contact Egnyte support.

 

 

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We have recently introduced the Full folder permission level whereby you can give your users the ability to delete items from a folder without letting them edit permissions for the folder. Previously this was only possible by using the "Power Users can view Users & Groups" domain level setting in conjunction with the Owner permission.

In an upcoming release scheduled for May 3, we will be changing the domain level setting "Power Users can view Users & Groups" so that it no longer influences the ability of a Power User to edit folder permissions. Currently, if this setting is disabled then Power Users cannot edit folder permissions even if they have Owner privilege for a folder. After the upcoming release, Power Users who have Owner privilege for a folder will be able to edit the permissions for that folder regardless of the "Power Users can view Users & Groups" setting.

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Robert Ellis
Resident

... I didnt realize it would attempt to retain the styling from the email when I copied and pasted it.  My apologies for the huge block of text. 


We are writing to inform you of a much requested feature of the Egnyte service that offers additional functionality but might require a change to your existing permissioning.

We have recently introduced the Full folder permission level whereby you can give your users the ability to delete items from a folder without letting them edit permissions for the folder. Previously this was only possible by using the "Power Users can view Users & Groups" domain level setting in conjunction with the Owner permission.

In an upcoming release scheduled for May 3, we will be changing the domain level setting "Power Users can view Users & Groups" so that it no longer influences the ability of a Power User to edit folder permissions. Currently, if this setting is disabled then Power Users cannot edit folder permissions even if they have Owner privilege for a folder. After the upcoming release, Power Users who have Owner privilege for a folder will be able to edit the permissions for that folder regardless of the "Power Users can view Users & Groups" setting.

If you wish to continue to disallow your Power Users from editing folder permissions you will need to reduce their permissions down to the Full level on any folder where they have Owner level. You can use the User Permission Report to help you find which permissions you need to change.

Note that if you do not make any changes, after the upcoming release your Power Users will be able to edit permissions on any folder to which they have Owner privileges. In particular this will mean that Power Users will be able to see a list of all users in your domain if they edit folder permissions from our "Classic View".

If you have any questions about this change please contact Egnyte support.

Retired Employee Trey Howard1
Retired Employee

Hi Robert,

Did you have a question about the settings change we're making on May 3rd? If so, can you please contact me at my email address (thoward@egnyte.com) so I can explain further?

Thanks!

Trey

Robert Ellis
Resident

Hi Trey,

No, I understand it.  I was posting it to this thread as it pertains to the topic so that other users, who may not have gotten the email could be informed about it. 

 

Thanks, Robert

Brandon Deriso
Resident

The CEO & CFO are adamant about needing this functionality (Different admins level roles). We need out IT staff to be able to manage users, but not to see inside folders they aren't permitted. I have loved Egnyte so far and I would truly hate for the executive team to cancel the service due to this issues, but that is what they are threatening.

Is ANY update available on the roadmap?

Thanks.

igm cloud admin
Vigilante

I fully agree with Brandon, having a super admin level who can select the rights of a nomal admin would be a great tool. 

I think, for every larger company, various admins will have to control their own area or department and then there will be a need for super admins, who control and manage the normal admins.

Trey, since this request has been out for some years now, what are the chances to get it implemented?

Thanks!

WERNER

Neil Goldberg
Resident

REALLY, REALLY, REALLY need this feature ASAP folks...

Its been promised for SO long, please at least tell us its on the roadmap? (but don't lie about that)

Thanks,

Neil

Retired Employee Shyam Srinivasa
Retired Employee

Hi everyone,

In fact, we're actively working on "sub-admin roles" that will allow customers to delete some server level responsibilities to specific power users without giving them the keys to the castle. This is on our short-term roadmap, so you can expect that this feature will be available within 90 days.

Thanks for your patience and continued support of Egnyte.

  • Shyam
igm cloud admin
Vigilante

Dear Shyam ,

kindly comment on the status of this feature which is on your short time road-map.

many thanks!

WERNER