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Custom sync rules

Custom sync rules

The ability to define custom organisation sync rules.

i.e Sync folder \shared\XYZ\ABC - every 5 hours

Sync folder \shared\123\987\ - Real time

Sync file type *.doc - realtime


Some files change every few minutes and actively when users view them (DB files), would be nice to be able to specify these to only sync out of hours

Retired Employee Sagar
Retired Employee


This is not a feature on Desktop Sync now. But I will check with the Product Team and discuss your request before I circle back with you. 



Retired Employee JulieMullins
Retired Employee
Status changed to: New
Employee Tri Hoang
Status changed to: Delivered

For active DB files, we already reduced the sync interval to 15 minutes for every customers by default. Here are the current file extensions that will be synced at 15 minutes interval:

  • pst
  • eml
  • ost
  • mdb
  • qbb 

If you wish to add new file extentions to the list or to increase the sync intervals of an existing extentions, please file a support ticket. We can customize these settings to your domains.

We will not add the ability to define custom syncing rules for a specific folder path.