I cannot sync the files in a folder unless all the sub-folders of that folder are also selected to sync.
I need to selectively sync any number of sub-folders AND/OR files in a folder without having to sync all of them.
You are right. The Desktop Sync application or as a matter of fact any flavor of our sync application does not allow syncing of the loose files unless the parent folder within which these files lie is selected for syncing. This behavior is by product design.
You can selectively sync any number of sub-folders by drilling down the folder structure in the configure folders tab. However, only the files which like within the selected folder will be considered for syncing.
We do not have this feature as of now. But I can certainly check with the product team and see if there are any plans of introducing any new feature that will enable you to sync up the loose files but not the folders/sub-folders.
Yes, please do check with your product team about this. It is not a new one. There are other requests and community posts about this. I found 3 just on a quick search:
Sync files but not subfolders
Sync files under a folder when the entire folder is not selected to sync
True Selective Folder Sync
Thank you for the reference requests. I have sent this over to the product team for review & consideration.
There are lots of comments about syncing sub-folders and here is a different perspective.
There is an annoying shortcoming in Egnyte.
Records management should be easiser than how Egnyte forces us to use it by always having to sync the entire top level folder and ALL the sub-folders.
Can someone please come back to me and discuss this or refer this to product management as a recommendation for a feature enhancement. It seems to be a longstanding shortcoming and needs to be sorted in our opinion.
Hi @Hamish Macleod,
Thanks for the feedback. It seems like you is using Desktop Sync. If it is true then I strongly suggest you to switch to the Desktop App.
Let me know if you have any further questions!
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