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support MSG files in viewer

support MSG files in viewer

0 Kudos

There are a lot of outlook users out there. One of the largest issues we face is the desire to self pick storing emails (as examples, etc.) in something that is not a mailbox. It would be good if the viewer could support an MSG file and the HTML file that it might hold inside without having to open it in an Outlook application. 

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2 Comments
Community Manager GregNeustaetter
Community Manager
Status changed to: Needs Info

Hi Anthony - what are you seeing when you try to preview a msg file? We do support preview for msg files and I just tested on a few files and it worked for me.

Note that we don't have a way to open up any attachments in our previewer, but we do show the message.

The content within is HTML. It will not open.

 

ERROR: cannot convert document 'filename.html".