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Does Egnyte do any virus scanning of uploaded files? Can specific file ext

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Eric Rangell
Resident

Does Egnyte do any virus scanning of uploaded files? Can specific file ext

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What happens if a user uploads a file with a virus?  Will the recipient receive the virus when the file is downloaded?

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Retired Employee Sagar
Retired Employee

Re: Does Egnyte do any virus scanning of uploaded files? Can specific file ext

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Hi Dean,

We're going to implement better AV scanning on Egnyte, but I am sorry to update you that we do not have any ETA on it yet. You can stay tuned to the What's New section on the Helpdesk for the new feature announcements and updates.

Regards

Sagar.

PS. Help others find answers by selecting "Accept as Solution" if a post answers your question."
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Retired Employee Shyam Srinivasa
Retired Employee

Re: Does Egnyte do any virus scanning of uploaded files? Can specific file ext

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Hi Eric,

Thanks for your question. Currently, we scan files that are uploaded to Egnyte using an upload link. We are planning to add anti-virus scanning to other parts of our product over time—to the effect that any file that leaving Egnyte will be scanned—but I don't have a timeline to share at this point. Just know that this is something we're working on.

For now, you may want to continue using anti-virus software locally on your users' computers. Also, you should keep in mind that since we don't execute files on our servers, there is no risk of a virus spreading within Egnyte itself. 

  • Shyam
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David Brucker
Resident

Re: Does Egnyte do any virus scanning of uploaded files? Can specific file ext

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Hello,
are there any recent developments about AV scan in the Egnyte Cloud (in addition to check uploading files)?
Thanks, David

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Dean Mercer3
Resident

Re: Does Egnyte do any virus scanning of uploaded files? Can specific file ext

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Any updated on this?

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Retired Employee Sagar
Retired Employee

Re: Does Egnyte do any virus scanning of uploaded files? Can specific file ext

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Hi Dean,

We're going to implement better AV scanning on Egnyte, but I am sorry to update you that we do not have any ETA on it yet. You can stay tuned to the What's New section on the Helpdesk for the new feature announcements and updates.

Regards

Sagar.

PS. Help others find answers by selecting "Accept as Solution" if a post answers your question."
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Greg Knight3
Resident

Re: Does Egnyte do any virus scanning of uploaded files? Can specific file ext

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Sagar,

 

Any news on this.  Its been 3 years since first raised and over 6 months since last update.  With the increase in rasomware we really need an updated official response on this!

 

Greg

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Retired Employee Sagar
Retired Employee

Re: Does Egnyte do any virus scanning of uploaded files? Can specific file ext

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Hi Greg,

Let me check with the relevant people about this and come back to you. 

Thanks

Sagar.

PS. Help others find answers by selecting "Accept as Solution" if a post answers your question."
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BretD
Vigilante

Re: Does Egnyte do any virus scanning of uploaded files? Can specific file ext

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Hello,

I was wondering if there are any updates regarding AV scanning (beyond the current scanning of files that are uploaded via the upload links)?

Thanks, Bret

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Community Manager GregNeustaetter
Community Manager

Re: Does Egnyte do any virus scanning of uploaded files? Can specific file ext

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We are working on the technical design for this and are eager to get feedback on some of the functional aspects.  As you might imagine, this is a challenging problem to solve at scale.  Virus definitions change every day, so scanning files on upload is not enough - files need to be scanned on download as well.  

From a UX perspective, we'd love to get feedback on what you would expect from an admin perspective when a virus is found.  For example, should we move the file to a quarantine? should an admin be able to mark a file identified as a virus as a false positive?

Feel free to comment here, but if you're very interested in this, we'd love to talk to you on a short call to get your feedback.

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