Re: Add files (+ new) option no longer available on ios app
Hi @Tim K1, I'm not able to reproduce this issue with Egnyte for iOS version 7.6.8 (322) and iOS version 12.2. The [+New] feature is still present in the mobile application. Please see below for troubleshooting recommendations:
1. In the Egnyte for iOS App, navigate to Menu -> Settings
* Make sure [Enable local storage] is enabled
2. Restart your iOS device
3. Uninstall/reinstall the Egnyte mobile application
If the issue persists after performing all or any of these steps, please contact our Support team directly at firstname.lastname@example.org for additional troubleshooting. In the e-mail, please remember to include both the iOS version and Egnyte for iOS version.