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Backup - Process Encryption

Backup - Process Encryption

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Hi,

 

We use Egnyte as a file share server, however I'm unsure what, if any, backup we have on our account and, if we do have a standard built-in backup:

- how often this is done

- how long before backups are overwritten

- is the data encrypted while it's backed up, and to what level

 

If you could let me know I'd appreciate this.

 

Thanks,

 

H

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Retired Employee Sagar
Retired Employee

Re: Backup - Process Encryption

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Hi Harry,

Thank you for your questions. Your data is mirrored between two datacenters for disaster recovery. So at any point your data has a mirror copy.

If something happens to one datacenter, then we will have your data on the other ones.

I believe you can get answers to your questions from the links given below. They also cater to the data security. 

https://helpdesk.egnyte.com/hc/en-us/articles/201637134-Security-How-Do-I-Know-My-Data-is-Secure-

You can also download the white paper from the below link which will provide you more detail.

https://www.egnyte.com/file-server/security-privacy.html

Let me know if you want any more information.

Thanks

Sagar

PS. Help others find answers by selecting "Accept as Solution" if a post answers your question."
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3 Replies
Retired Employee Sagar
Retired Employee

Re: Backup - Process Encryption

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Hi Harry,

Thank you for your questions. Your data is mirrored between two datacenters for disaster recovery. So at any point your data has a mirror copy.

If something happens to one datacenter, then we will have your data on the other ones.

I believe you can get answers to your questions from the links given below. They also cater to the data security. 

https://helpdesk.egnyte.com/hc/en-us/articles/201637134-Security-How-Do-I-Know-My-Data-is-Secure-

You can also download the white paper from the below link which will provide you more detail.

https://www.egnyte.com/file-server/security-privacy.html

Let me know if you want any more information.

Thanks

Sagar

PS. Help others find answers by selecting "Accept as Solution" if a post answers your question."
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CanAm IT Depart
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Re: Backup - Process Encryption

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Where are the data centers located?

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Community Manager JulieMullins
Community Manager

Re: Backup - Process Encryption

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Hi @CanAm IT Depart, we don't publicize the exact data center locations, but we have data centers on the East Coast US, West Coast US, and Europe. I'd be happy to put you in touch with someone to discuss this further. 

Best,
- Julie

PS. Help others find answers by selecting "Accept as Solution" if a post answers your question.
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