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Browser version does not match finder version

Martha Abbene1
Resident

Browser version does not match finder version

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I've uploaded files/folders for backup purposes to the finder version.

They seem to 'disappear' (rather than overwrite and older version which is what I want to have happen).

So... my folder DOES appear on the browser version but not on the Finder version. 

Pretty concerning. Any advice?

 

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Retired Employee Sagar
Retired Employee

Re: Browser version does not match finder version

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Hi Martha,

This indeed is concerning and I cannot think of a solution to this unless we see this live. I think it is best for our support team to take a look at this issue. I have already submitted a case on your behalf. One of our support technician will contact you to troubleshoot this issue. 

Thanks

PS. Help others find answers by selecting "Accept as Solution" if a post answers your question."
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Retired Employee Sagar
Retired Employee

Re: Browser version does not match finder version

Jump to solution

Hi Martha,

This indeed is concerning and I cannot think of a solution to this unless we see this live. I think it is best for our support team to take a look at this issue. I have already submitted a case on your behalf. One of our support technician will contact you to troubleshoot this issue. 

Thanks

PS. Help others find answers by selecting "Accept as Solution" if a post answers your question."
0 Kudos