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Moved file reappearing in original location

MCG Bads
Vigilante

Moved file reappearing in original location

A user set as admin has moved several files from one folder location to another and they reappear in the original location. He reports he has done this multiple times. Any idea why this may be happening?

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Community Manager KathleenHunt
Community Manager

Re: Moved file reappearing in original location

Hello @MCG Bads,

Unless the user is accidentally selecting "Copy" instead of "Move" when taking the action, I'm not sure why this would be happening. Please check with the user and have them submit a Support ticket if they are still experiencing the issue so we can look into this further.

Thank you!

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