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Hi @Peter_the_Gr8
The message "The link you are trying to reach is no longer valid." isn't necessarily due to a [Password Protected] and/or [Print Protected] PDF document -- both of these options work fine when viewed directly via the WebUI or through a standard [Share Link].
The link only becomes unviewable when the [Allow Downloads] option is disabled. Somehow, disabling the download option also disables our Web Preview's ability to present a [Password Prompt] for password protected PDF files, thus, rendering the link as invalid.
I highly recommend reaching out to our Support team at support@egnyte.com to report this behavior, so we can have our Products team investigate this further.
Regards,
Nars
Hi @Peter_the_Gr8
The message "The link you are trying to reach is no longer valid." isn't necessarily due to a [Password Protected] and/or [Print Protected] PDF document -- both of these options work fine when viewed directly via the WebUI or through a standard [Share Link].
The link only becomes unviewable when the [Allow Downloads] option is disabled. Somehow, disabling the download option also disables our Web Preview's ability to present a [Password Prompt] for password protected PDF files, thus, rendering the link as invalid.
I highly recommend reaching out to our Support team at support@egnyte.com to report this behavior, so we can have our Products team investigate this further.
Regards,
Nars
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