@Cheyenne, we got ahold of our contacts at Microsoft. They let us know that this is actually expected behavior. This implementation on our side is correct.
Therefore, we, unfortunately, don't have a solution for this challenge you're facing. Sorry for the inconvenience and we'll let you know if this changes.
Egnyte transforms business through smarter content allowing organizations to connect, protect, and unlock value from all their content.
If you can't find what you're looking for, contact Egnyte Customer Support.