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Using desktop app without an account


Using desktop app without an account

An Egnyte user has shared a folder with me. I do not have an Egnyte account. Can I use the Desktop app with this shared folder if I do not have an account? If so, how?



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Retired Employee JulieMullins
Retired Employee

Re: Using desktop app without an account

Hi @RFreund, thanks for the question. It sounds like you've been set up as a "Standard User" or Business Partner in Egnyte to where you can access information but will not have full permissions since you're not an Employee or "Power User" with that company.

As a standard user, you unfortunately are not able to take advantage of the Desktop App.

This is a good helpdesk article that outlines what you have and don't have access to as a standard user.

Hope that answers your question and let us know if you have any further questions about this. 

- Julie

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