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Where is this screen on the Windows Desktop App?

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Vigilante

Where is this screen on the Windows Desktop App?

Where does one find this "Home View" shown in the first screenshot in this article: https://helpdesk.egnyte.com/hc/en-us/articles/360037075732-Desktop-App-3-6-0-for-Windows-December-2-...

I'm on a Mac, but the person I'm trying to help is on Windows and can't find this panel/window where she can see the status of file syncing.

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Moderator
Moderator

Re: Where is this screen on the Windows Desktop App?

Hi @SarahH,

Thank you for writing to the community.  They are the same on both operating systems. Please check to see which version of Desktop App you are using, you should be on v. 3.8.0.  Here is a link to the latest installer in case you need it: Mac EgnyteConnect_3.8.0_202295.pkg, Windows EgnyteConnect_3.8.0_21.msi.  If you or your colleague still have this problem after upgrading to the latest version, please contact support at support@egnyte.com so that we may further troubleshoot.

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