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how to acess shared files

lokewk
Resident

how to acess shared files

Hi, I received email from my client to download shared files from Egnyte:

I do not have an account register for Egnyte. How can I download the file with only password below:

 

The content of the email :

 

I uploaded some files to Egnyte for your review. To log in use the password below:

 

P2ZxnWbxxxxxx

 

To view the PDX file format please install Agile eXpress on a 64bit computer with Windows 7 or later. The installation file can be found in the following folder:

 

Thanks.

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Moderator Sagar
Moderator

Re: how to acess shared files

Hello @lokewk,

Thank you for writing to the community. 

Files can be downloaded from Egnyte in 2 ways. Either you are invited to your client's Egnyte doman with a user account or your client has shared a link with you to download the files. 

Is it possible for you to share a screenshot of the email you received ? This will make it easier to assist you in this problem. 

Thanks.

PS. Help others find answers by selecting "Accept as Solution" if a post answers your question."
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