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Re-enable Auto-update?

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Vigilante

Re-enable Auto-update?

When we first deployed Egnyte, we disabled Automatic Updates via the installer. Is it possible to re-enable this feature without re-installing the program?

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Moderator
Moderator

Re: Re-enable Auto-update?

Hi @MichaelV 

Thanks for reaching out to the community.  We are thinking you must have used a tool for your mass deployment.  We do not offer such an option with normal installation so whatever you disabled needs to be enabled via the same mass deployment tool.  Please contact support at support@egnyte.com if you need any further clarification.

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Vigilante

Re: Re-enable Auto-update?

I used the MSI installed from Egnyte with command-line switches:

msiexec /i EgnyteConnect_3.3.1_96.msi ED_SILENT=1 ED_AUTOUPDATE_DISABLED=1 

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Vigilante

Re: Re-enable Auto-update?

@bdawer Any response to my comment?

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Moderator
Moderator

Re: Re-enable Auto-update?

@MichaelV 

Apologies for not getting back to you sooner, but can you please open a ticket with support at support@egnyte.com so that we may troubleshoot this for you.

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